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Nov 9, 2026

How to Call an Ambulance in Japan

Calling an ambulance in Japan is thankfully straightforward, even if you do not speak fluent Japanese. In an emergency, dial 119, the number used nationwide for both fire and ambulance services. When the operator answers, simply say "kyūkyūsha onegai shimasu" (ambulance, please), and they will begin gathering the information needed to send help.


The operator will typically ask for the location of the emergency, the nature of the illness or injury, and basic details about the patient. If you are unsure of your exact address, nearby landmarks, road signs, or map applications can help identify your location.


There is no charge for calling an ambulance in Japan. They generally provide ambulances free of charge, regardless of nationality or residency status. I expected that because there is no charge for ambulances in my home country either or many other countries, I have traveled to.


However, it is not something to take for granted as there are also several countries where patients may be charged for ambulance transport. In Japan, as in any country, the service is intended for genuine emergencies though, rather than minor illnesses that can be treated at a clinic. 


Hopefully, most of us will never need to make that call. Still, knowing how to request an ambulance, and having your address readily available, can save valuable time when every minute counts. 


How to Call an Ambulance in Japan photo

BigfamJapan

BigfamJapan

Irish, Mom of 4, currently also living beside the In-Laws. 25+ years back and forth between Ireland and Japan! I also write on my personal website: insaitama.com


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