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Has gone downhill
I wrote my original review when we were long term, loyal customers of this dental clinic. However, just before the pandemic, there was some drama at the clinic and one of the dentists left. We didn't notice a change in the service at first, because it was fine during the pandemic because they never scheduled many people at once. But since last year its been apparent the service has gone right down and I can no longer give it five stars.
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on Aug 31
Popular and friendly dentists with some English
I was torn between a four or a five star review for this dentists. However, the only reason it would lose a star is the wait. Even with an appointment we were waiting just under an hour to be seen. In fairness, that is not bad, actually quite standard in my own country, but I have become accustomed to Japanese efficiency. On balance, with everything else it has to offer it deserves a five star rating. The upsides of Lion are plentiful. It is located within minutes walk of the West exit of Kawagoe station. There are free parking spaces for up to 15 cars. They have a kids play area. Kids also get a toy on leaving the dentists. One of the dental booths can fit a buggy or stroller. The booths are bright and colourful and have flatscreen TVs which plays cartoons for kids, news programmes for adults. If you need any work done, you can get it done then and there, or you can make an appointment for another day. They do implants. They have equipment for taking scans. Every patient can receive fluorine coating for free. They are open until 8.30 pm. I have saved the best for last: the dentists and dental nurses are very skilled, very patient and thorough, and some of them speak English. One has international accreditation. My 3 year old was terrified of going to the dentist and wouldn't open her mouth at first. I was suitably impressed by her dentist's patience and technique. She even said after, she wants to go again. They are open Monday to Friday 9.30 am to 1 pm and again from 3 pm to 8.30 pm. On Saturdays they are open from 9.30 am to 1 pm and from 2.30 pm to 5.30 pm. It is recommended you make an appointment.
BigfamJapan
on Mar 19