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Sep 9, 2023

Photo uploading issues

Is anyone else having issues when they try to upload photos to blogs/reviews? I keep getting a message saying upload failed, and I've tried from my computer and my phone (and also tried the "turn it off and turn it on again" approach!) Thanks for any insight!

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genkidesu

genkidesu

Love to travel, interested in J-beauty products and consider myself a convenience store snack aficionado. Navigating the ever-present challenges of expat life, particularly about my TCK's (third culture kids).

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  • TonetoEdo

    TonetoEdo

    on Sep 9

    I just tried to upload a photo for a review, and yes, I got the upload failed message.

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  • genkidesu

    genkidesu

    on Sep 9

    @TonetoEdo Thank you! I wanted to make sure it wasn't an internet issue on my side of things, but it seems like the whole site must be having issues. I don't think it'll be fixed on the weekend but hopefully next week they'll see this!

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  • TonetoEdo

    TonetoEdo

    on Sep 9

    @genkidesu I was able to upload a photo for a blog post, however. Here's hoping the review photo issue gets noticed by the admin on Monday.

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  • City-Cost

    City-Cost

    on Sep 9

    Thank you for bringing this to our attention! The issue has been resolved so hopefully from now you will be able to upload images to your blog posts and reviews in the usual way. Thank you for your patience as we looked into this! Best regards, the City-Cost team

    1
  • genkidesu

    genkidesu

    on Sep 10

    @City-Cost Thank you so much, and sorry for the trouble over the weekend!

    1

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